Refund Policy

Home Refund Policy

Cancellation, Termination and Refunds

  1. You may choose to cancel any services at any time during the Term, including where there is a change to the Services or this Agreement which you do not agree with by emailing cancel@ Alternatively, you can click here to speak with a live support agent via instant messenger, phone or with the 'Disable Antivirus' option within your contol panel.

    1. You may choose to terminate immediately or choose to not renew at the end of your term.
    2. If you do choose to cancel your account within thirty (30) days of registering for or renewing your Services and additional services, you will receive a full refund of the payment made.
    3. To request a Refund, please contact our billing department at billing@
    4. The Money-back Guarantee Refund shall only accrue and be due to you upon your compliance with, and subject in all respects to, the terms and conditions of this section.
  2. Termination by Open Webs Solutions. Open Webs Solutions may suspend or terminate your Services if SS Protect reasonably believes that (i) you are in breach of the Open Webs Solutions License and Use of the Services, Prohibited Persons and Intellectual Property sections or if you are in material breach of any other section of this Agreement or our Policies; or (ii) if your continued use of the Services may damage, disable or impair our servers or networks. Such termination may be immediate and without notice. You are not eligible for a refund of any amounts paid if Open Webs Solutions terminates your account in accordance with this paragraph b.

  3. Effects of Cancellation or Termination. Upon cancellation or termination: (i) you shall immediately cease any and all use of the Services; and (ii) you will not have access any of our applications.